Wednesday, March 31, 2021
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small family hotels have withstood the crisis better



Video length: 2 min.

France 2

Article written by

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C. Guttin, M. Lavielle, E. Jarlot

France 2

France Televisions

Small family hotels have been more successful in surviving the Covid-19 crisis compared to large chains. The owners and their employees have become versatile.
Despite the Covid-19 epidemic, small hotels like the Belle Vue in Bormes-Les-Mimosas (Var) continue to register reservations. “You should know that I made a 25% discount on my prices and that it also facilitates reservations“, entrusts Jean-Marc Auger, owner of the hotel. To reduce costs, the boss did not resume his ten fixed-term contracts. From now on, he alone assumes all the stewardship.

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After cleaning the rooms, Jean-Marc Auger goes into the kitchen. Hot dishes are served every evening; a little more appreciated by customers. “It’s all a little luxury, all these little extras. We feel a bit at home“Says a passing customer. In 2020, independent hotels have withstood the crisis better. They recorded an average loss of 34% of their turnover, against a drop of around 60% for the large hotel groups. Family hotels are now relying on the Easter holidays to make a difference with these large groups.

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