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Malfunction on Dutch identity cards with log-in function for DigiD | NOW

Identity cards with a login function for DigiD are experiencing a malfunction. After the login function is switched on, a malfunction can occur in the chip of the cards. As a result, document scanners in banks and hospitals, for example, cannot always read ID cards properly, writes the National Service for Identity Data on its website.

These are identity cards issued between January 4 and March 17 of this year. These new cards contain a chip with which people can log in to government services via DigiD. The login function serves as an extra security measure and, according to the National Office, has been added to protect people’s data as well as possible.

It is not clear how many ID cards are affected by the outage. People can check for themselves whether they have an identity card that contains the malfunction. There is an issue date on the back. If it falls between January 4 and March 17 and has model number ‘012’, the card belongs to the affected series. Citizens who have such a card will receive a letter with more information.

People who have an ID card from this series can have their card replaced free of charge at the municipality or embassy until 1 September 2022. Passports containing the chip do not suffer from the problems.

The National Service has temporarily disabled the option to activate the login function of the identity cards. In this way, the service hopes to prevent many people from having to deal with the outage. Logging in with an ID card is currently not mandatory anywhere.

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Source site www.nu.nl

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